私隱政策 Privacy Policy
This privacy notice tells you what to expect us to do with your personal information.
We handle your personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.
Contact details
Email: client@tsimmigrationhk.com
Post: Unit 506, 5/F, New World Tower 1, 18 Queen's Road Central, Central, Hong Kong
What information we collect, use, and why
We collect and use your personal data to provide immigration consultancy services to you, to comply with our legal obligations, to respond to your enquiries, and to communicate with you about your matter. We only collect information that is necessary for these purposes.
The types of personal data we collect include:
-
Name and contact details (including address, email and phone number)
-
Date of birth
-
Nationality and immigration history
-
Passport and identity document details
-
Travel history
-
Employment and financial information relevant to your matter
-
Family and dependant information (where applicable)
-
Any other information you provide to us in connection with your matter
Your rights
Under the Personal Data (Privacy) Ordinance (Cap. 486), you have the right to request access to the personal data we hold about you, and to request correction of any inaccurate personal data. To make a data access or correction request, please contact us using the contact details at the top of this notice.
Type of record | Retention period | Reason for retaining |
|---|---|---|
Compliance and regulatory records, such as risk registers | Registers should be updated regularly but retained indefinitely. Superseded registers should be deleted after seven years. | Evidential and business reasons |
Marketing and business development records | Three months from last active engagement with client or potential client | Evidential and business reasons |
Client records | Seven years from the date we know or have reasonable grounds to suspect the business relationship has come to an end. | Statutory limitation periods; Evidential and business reasons |
How to complain
If you have concerns about how we handle your personal data, you can contact us using the details at the top of this notice.
You also have the right to make a complaint to the Office of the Privacy Commissioner for Personal Data (PCPD) if you have concerns about how we handle your personal data. You can contact the PCPD at www.pcpd.org.hk or on 2827 2827.
Last updated
26 April 2026
